Privacy Policy

Please read our privacy policy carefully to understand how we collect, use, and protect your information.

Effective Date: January 2026

CashPayClinics (“we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our platform.

Information We Collect

1. Provider Information

Name
Practice name
Email address
Phone number
Practice location
Login credentials

2. Patient Interaction Data

Appointment request metadata (date/time of request)
No diagnoses or clinical notes are transmitted via SMS

3. Technical Data

IP address
Device/browser information
Log and audit data

How We Use Information

We use collected information to:

Facilitate appointment requests between patients and providers
Notify providers of appointment requests via email and/or SMS
Maintain platform security and integrity
Comply with legal and regulatory obligations

SMS & Communications Use

SMS messages are transactional only
Messages are sent only to opted-in providers
Messages do not contain Protected Health Information (PHI)
Providers may opt out at any time by replying STOP

Data Sharing

We do not sell or rent personal information.

We may share limited data with:

Messaging and infrastructure vendors (e.g., SMS delivery services)
Hosting and security providers
Legal authorities when required by law

All vendors are contractually required to maintain confidentiality and data security.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect data, including:

Role-based access controls
Encrypted communications
Limited workforce access
Monitoring and logging

HIPAA Notice

CashPayClinics is a healthcare marketplace. SMS communications are intentionally limited to non-clinical, non-PHI notifications. Clinical communications, if any, occur within secure platform workflows and not via SMS.

Your Rights

You may:

Update or correct your information
Disable SMS notifications
Request account deletion (subject to legal retention requirements)

Contact

📧 support@cashpayclinics.com
🌐 https://cashpayclinics.com