Effective Date: August 2026
CashPayClinics ("CashPayClinics," "we," "us," or "our") respects your privacy and is committed to protecting personal information collected through CashPayClinics.com and related CashPayClinics websites, applications, and services (collectively, the "Platform").
This Privacy Policy explains the types of information we may collect, how we use and disclose information, and the choices available to users.
By using CashPayClinics, you acknowledge the practices described in this Privacy Policy.
1. About CashPayClinics
CashPayClinics operates an online healthcare marketplace that helps consumers find independent healthcare providers and facilities offering direct-pay or self-pay healthcare services.
CashPayClinics itself does not provide medical care, diagnose medical conditions, prescribe medications, or make medical treatment decisions.
Healthcare professionals and facilities listed on CashPayClinics are responsible for the healthcare services they provide.
2. Information We May Collect
Depending on how you use CashPayClinics, we may collect information including:
Personal Information
This may include:
- First and last name;
- Email address;
- Telephone number;
- Mailing or billing address;
- Date of birth when necessary;
- Account information;
- Login and authentication information; and
- Other information voluntarily provided to us.
Provider Information
For healthcare professionals, facilities, or their representatives, we may collect:
- Professional name;
- Professional title;
- Specialty;
- Practice or facility information;
- Professional credentials;
- License information;
- NPI or other professional identifiers;
- Business address;
- Business telephone number;
- Professional photographs;
- Services offered;
- Self-pay prices;
- Availability information;
- Payment or subscription information; and
- Information necessary to verify identity or credentials.
Certain Provider information is intended to be publicly displayed as part of the Provider's CashPayClinics listing.
Appointment Information
When a patient requests an appointment, we may collect information necessary to facilitate the request, such as:
- Patient name;
- Contact information;
- Requested Provider;
- Requested service;
- Preferred appointment date or time;
- Appointment status; and
- Information voluntarily submitted as part of the appointment request.
Users should avoid submitting unnecessary sensitive medical information unless specifically requested through an appropriate Platform feature.
Payment Information
Payments may be processed by third-party payment processors.
CashPayClinics may receive information about a transaction, such as:
- Transaction amount;
- Payment status;
- Billing information;
- Transaction identifier; and
- Limited payment-method information.
CashPayClinics may not directly store complete credit or debit card numbers when payment information is handled by an independent payment processor.
Automatically Collected Information
When you use the Platform, we or our service providers may automatically collect information such as:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Pages viewed;
- Referring website;
- Approximate geographic location derived from an IP address;
- Search activity;
- Date and time of access;
- Platform interactions;
- Cookie identifiers; and
- Similar technical information.
3. How We Use Information
We may use information to:
- Create and maintain user accounts;
- Verify accounts;
- Verify Provider information and credentials;
- Display Provider profiles;
- Facilitate searches;
- Facilitate appointment requests;
- Send appointment notifications;
- Send verification codes;
- Send security and account notifications;
- Process subscriptions and payments;
- Provide customer support;
- Prevent fraud and abuse;
- Protect Platform security;
- Maintain records of electronic agreements and attestations;
- Improve Platform functionality;
- Analyze Platform performance;
- Develop new services;
- Comply with applicable laws;
- Enforce our Terms and policies; and
- Protect the rights, safety, and property of CashPayClinics, our users, and others.
4. Healthcare and Health-Related Information
Because CashPayClinics operates in the healthcare marketplace, some information submitted through the Platform may relate to healthcare services.
CashPayClinics does not assume that every piece of health-related information it receives is automatically protected health information under HIPAA.
Whether HIPAA applies depends on the circumstances, the entities involved, and the nature of the information.
Where CashPayClinics is legally required to act as a Business Associate of a healthcare provider, additional contractual and legal requirements may apply.
Providers remain responsible for their own compliance with HIPAA and other applicable healthcare privacy laws.
Nothing in this Privacy Policy should be interpreted as limiting rights users may have under applicable health privacy laws.
5. How We May Share Information
We may disclose information as reasonably necessary to operate the Platform.
Healthcare Providers
When a patient requests an appointment, relevant information may be shared with the selected Provider or facility so the Provider can respond to and manage the appointment request.
Once information is received by an independent healthcare Provider, the Provider's own privacy practices and applicable healthcare laws may govern its use.
Service Providers
We may share information with companies that help operate CashPayClinics, including providers of:
- Cloud hosting;
- Website infrastructure;
- Email delivery;
- SMS delivery;
- Payment processing;
- Analytics;
- Cybersecurity;
- Customer support;
- Identity or credential verification; and
- Other technology services.
These companies may access information only as necessary to perform services for CashPayClinics, subject to applicable contractual and legal requirements.
Legal Requirements
We may disclose information when reasonably necessary to:
- Comply with applicable law;
- Respond to valid subpoenas, court orders, warrants, or government requests;
- Investigate suspected fraud;
- Protect Platform security;
- Enforce our agreements;
- Protect users or the public; or
- Establish, exercise, or defend legal claims.
Business Transactions
Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, subject to applicable law.
6. Sale of Personal Information
CashPayClinics does not sell personal information for monetary consideration in the ordinary meaning of the word "sell."
Certain advertising or analytics technologies, if used, may be treated as "selling," "sharing," or targeted advertising under certain state privacy laws.
Where applicable, CashPayClinics will provide legally required choices regarding such activities.
7. Cookies and Similar Technologies
CashPayClinics may use cookies, pixels, local storage, and similar technologies to:
- Keep users signed in;
- Remember preferences;
- Maintain Platform security;
- Understand Platform usage;
- Measure performance;
- Detect errors; and
- Improve user experience.
Additional information is provided in the CashPayClinics Cookie Policy.
8. SMS Communications
Users who provide a mobile number may receive transactional messages, including:
- Verification codes;
- Appointment notifications;
- Account alerts;
- Security notifications; and
- Other operational communications.
SMS consent is not sold or shared with third parties for their own marketing purposes.
Additional information is available in the CashPayClinics SMS/Text Messaging Terms.
9. Data Security
CashPayClinics uses reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no internet transmission, electronic storage system, or security measure can guarantee absolute security.
Users are responsible for maintaining the confidentiality of their passwords and account credentials.
10. Data Retention
CashPayClinics may retain personal information for as long as reasonably necessary to:
- Operate the Platform;
- Maintain user accounts;
- Facilitate transactions;
- Maintain legally significant electronic records;
- Resolve disputes;
- Prevent fraud;
- Enforce agreements;
- Meet accounting requirements; and
- Comply with applicable law.
Retention periods may vary according to the type of information and legal requirements.
11. Children's Privacy
CashPayClinics is not intended for independent use by children who are not legally permitted to enter into transactions or provide consent without a parent or legal guardian.
Where services for minors are available, a parent, legal guardian, or other legally authorized person may be required to act on the minor's behalf.
CashPayClinics does not knowingly collect personal information from children in violation of applicable law.
12. Privacy Rights
Depending on where you live, applicable law may provide rights concerning your personal information, including rights to:
- Request access;
- Request correction;
- Request deletion;
- Obtain a copy of certain information;
- Opt out of certain processing activities; or
- Appeal certain privacy decisions.
These rights are subject to applicable legal exceptions.
CashPayClinics may take reasonable steps to verify the identity of the person making the request.
13. Third-Party Websites
CashPayClinics may contain links to independent websites.
CashPayClinics is not responsible for the privacy practices, security, or content of independent third-party websites.
Users should review the privacy policies of those websites.
14. Changes to This Privacy Policy
CashPayClinics may update this Privacy Policy periodically.
The current version will display its effective date.
Material changes may be communicated through the Platform, email, or another reasonable method where appropriate or required by law.
15. Contact Us
Questions or privacy requests may be directed to:
CashPayClinics
Website: CashPayClinics.com
